Protection of Personal Data

The transportation is carried out through GLS courier service. Domestic shipping fees:

• For card payments: 1199 HUF (including package lockers)
• Cash on delivery: 1399 HUF Shipping is free for purchases over 15000 HUF. For shipping to foreign countries, the fee is 7500 HUF, and only card payments are accepted. Delivery time is usually 2-5 business days, but it might take longer for increased orders.

If the buyer is a registered member, they can easily check the status of their order under the "My Orders" section in their account. They can also track their package by providing the order number.

PRIVACY POLICY

During the use of the web store, Fentős Katalin EV handles the provided personal data confidentially and does not disclose it to third parties unless necessary for subcontractors (e.g., courier services for order delivery). Technical information is recorded during browsing for statistical purposes (IP address, duration of visit, etc.). Fentős Katalin EV only provides this data to authorities when legally justified and substantiated. The use of cookies is necessary to use the service. If you prefer not to allow cookies, you can disable them in your browser settings. However, certain elements of the service may be partially or completely unusable if cookies are disabled. Cookies are files sent by the server to the user's browser and stored on the user's computer. Personal data is not stored in cookies. Fentős Katalin EV retains the recorded data until the customer requests its deletion. Data provided during newsletter subscription is handled confidentially by Fentős Katalin EV, and unsubscription is possible through links in sent newsletters or via Customer Service.

If expressly permitted, personal data may be used for advertising or marketing purposes, stored, and continuously used for such purposes (e.g., sending newsletters, product sample sending, inviting participation in contests or giveaways, through email or postal mail, or any other authorized communication channel). Provided data may also be used to analyze the effectiveness of services, advertisements, marketing, market research, and sales efforts available on our website.

You can request the deletion or modification of your data at any time in writing at info@erenorcosmetics.com.

For matters not regulated in these general terms and conditions, the Civil Code, Government Decree 17/1999 (II.5.) on contracts concluded between absentees, and Act CVIII of 2001 on certain issues related to electronic commerce services and information society services are applicable.

By subscribing to the newsletter, you will receive regular updates on erenorcosmetics.com news and promotions. Each newsletter contains a link for one-click unsubscription.

We perform website traffic measurement using Google Analytics provided by Google, Inc. The terms of use for Google Analytics require us to inform you that "Google Analytics uses 'cookies', which are text files placed on your computer, to help analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above."

DATA PROTECTION STATEMENT

The Data Protection Statement of erenorcosmetics.com

In connection with data handling, the Service Provider (hereinafter referred to as Data Controller) hereby informs users of the web store, browsers, and other visitors (hereinafter referred to as Users) about the personal data managed by it in connection with the operation of the web store, the principles and practices followed in the management of personal data, organizational and technical measures taken to protect personal data, and the methods and possibilities for exercising the rights of data subjects. The Data Controller complies with the provisions of Act CXII of 2011 on Informational Self-Determination and Freedom of Information, Act CVIII of 2001 on certain issues related to electronic commerce services and information society services, and manages data accordingly, as specified in this Statement. By using erenorcosmetics.com, the User accepts the provisions of the Data Protection Statement and declares that they provided their personal and other data voluntarily, with adequate information, and expressly consent to the Data Controller using the provided personal and other data for the purposes specified in this Data Protection Statement. The User declares that they provide only their own real data during the use of the web store and its services.

1. Name and Contact Information of the Data Controller

Service Provider's name: Fentős Katalin Service Provider's address: 1191 Budapest Lehel utca 19 5/13. Service Provider's email address: info@erenorcosmetics.com Tax number: 70403969-2-43 Phone number: +36306849241 Bank account number: Otp Bank 1177319506682286 URL: https://erenorcosmetics.com

2. Information about the Data Controller's Hosting Service Provider

Hosting service provider's name: IHS Software & Telecommunication FP LTD. Hosting service provider's address: Serbest Ticaret Bolgesi No: 248 Gazimağusa / KIBRIS Hosting service provider's email address: abuse@ihs.com.tr Hosting service provider's website: ihs.com.tr

3. Name of Data Management

a) Contacting online shoppers through the web store interface. b) Contacting those who register for online newsletters.

5. Legal Basis for Data Management

a) For online shoppers on the web store interface: voluntary consent of the data subject under Section 5 (1) of Act CXII of 2011 on Informational Self-Determination and Freedom of Information. b) For those registering for online newsletters: voluntary consent of the data subject under Section 5 (1) of Act CXII of 2011 on Informational Self-Determination and Freedom of Information.

6. Scope of Managed Data

a) For online shoppers on the web store interface: last name, first name, email address, shipping address, billing address, phone number. b) For those registering for online newsletters: last name, first name, email address.

7. Duration of Data Management

a) The handling of personal data provided during registration starts with registration and continues until deletion. For non-mandatory data, data management lasts from the time of providing the data to its deletion. b) Logged data, except for the date of the last visit, which is automatically overridden, is stored for 6 months from the date of logging. c) These provisions do not affect compliance with legal retention obligations (e.g., accounting laws) (according to Section 169 (2) of Act C of 2000 on Accounting, data must be kept for 8 years) and data management based on consents given during registration on erenorcosmetics.com.

8. Purpose of Data Management

During registration and/or ordering, the Data Controller stores the information provided by the User for the purpose of order fulfillment and later proof of order conditions. Additionally, it is used for the following purposes: a) for online buyers on the webshop interface: fulfilling online orders initiated on the webshop interface, purchases, and contracts made with remote customers, conducting market research and analysis, analyzing customer habits, compiling visitor statistics, handling customer complaints. b) for those registering for the online newsletter: informing registered customers about promotions, new products, and useful information.

Data Management Related to the Operation of the Webshop

What data do we collect:

• User name: for identification, enabling registration
• Password: for secure access to the user account
• Name: necessary for contact, purchase, and issuing regular invoices
• Email address: for communication
• Phone number: for communication and effective coordination of questions regarding billing or delivery
• Billing name and address: enabling delivery
• IP address at the time of purchase: for technical operations

The Data Controller does not use personal data for purposes other than those specified.

9. Data Transfer

a) For online buyers on the webshop interface: The Data Controller assures the User that personal or company data will not be disclosed to third parties, except in cases where subcontractors (for example, GLS Courier Service) are involved in fulfilling online orders initiated on the webshop interface. Subcontractors involved in the performance of this contract are not authorized to further transmit the data received from the Data Controller to other parties. The data may only be used for delivering packages and notifying the recipient in case of unsuccessful delivery. b) For subscribers to the newsletter (online): The Data Controller assures the User that personal or company data will not be disclosed to third parties.

Primary access to the data is granted to Service Provider and its internal staff, but they do not publish this information or pass it on to third parties. In operating the underlying IT system, fulfilling orders, and settling accounts, the Service Provider may engage data processors (e.g., system operators, transportation companies, accountants).

Names of Data Processors:

    Company Name                                                                              Address                                                                Activity

GLS General Logistics Systems Hungary Package Logistics Ltd.    2351 Alsónémedi GLS Európa u. 2.             courier service activity

OTP Mobil Ltd                                                                                        1143 Budapest, Hungária krt. 17-19          online payment

10. Correction, Modification, Deletion of Personal Data

a) For online buyers on the webshop interface: Registered Users can correct or modify the data they provided by accessing their own User account on the webshop at any time. Users can initiate the deletion of their own personal data by sending a request via email to info@erenorcosmetics.com. The Data Controller will fulfill the deletion request as soon as possible, but no later than 1 business day from the request's receipt. Users who made purchases on our webshop without registration can request the correction, modification, or deletion of their personal data by mail or by sending a request to info@erenorcosmetics.com. The Data Controller will fulfill the correction, modification, or deletion request as soon as possible, but no later than 1 business day from the request's receipt. b) For subscribers to the online newsletter: Users can request the deletion of their personal data by sending a request via email to info@erenorcosmetics.com. The Data Controller will fulfill the deletion request as soon as possible, but no later than 1 business day from the request's receipt.

11. Data Security Measures

The Data Controller takes technical and organizational measures and adheres to procedural rules necessary to comply with the provisions of Act CXII of 2011 on informational self-determination and freedom of information. The Data Controller does everything possible to protect User data against loss, destruction, distortion, falsification, manipulation, unauthorized access, and unauthorized disclosure. The Data Controller's IT systems and other data storage locations are located at its headquarters.

12. Possibility of Modifying the Data Management Policy

The Data Controller reserves the right to unilaterally modify this Privacy Statement. Any changes become effective when posted on the webshop. The Data Controller does not send separate notifications about introduced changes, but the last modification/update date is indicated in the header of the Privacy Statement. Users expressly accept the modified Privacy Statement by using the webshop services following the effective date of the modification.

13. Links to Other Websites

This Privacy Statement pertains to the webshop developed and operated by the Data Controller at the URL www.erenorcosmetics.com. The webshop may contain links to other service providers, business partners of the Data Controller, to which this Privacy Statement does not apply. When Users leave the www.erenorcosmetics.com website, they should check and read the privacy statements of any website that collects information suitable for identifying them.

14. Google Remarketing

When using Google Remarketing, the Data Controller places a cookie on the Customer's computer, which enables the browser to be uniquely (but not anonymously) identified. This allows Google to recognize if the Customer has previously visited the www.erenorcosmetics.com site, and display related advertisements on external content provider websites. Customers can disable this feature at any time on the official Google page for disabling ads: google.com/ads/preferences/

15. Cookie Information

We and our partners use cookies and similar technologies (tags, pixels) to personalize your shopping experience, continually improve it, and show you relevant and interesting online advertisements. This information contains all essential information about cookies, such as how we use them and how you can exercise your choices regarding cookies.

"How do we use Cookies?

Cookies are small text files containing unique identifiers that are stored on your computer or mobile device, allowing your device to be recognized when you visit a particular website or use an application. Cookies can only be used for the duration of a visit to a specific page or to measure how you periodically use the service and content. Cookies help display important features and functions used on our websites and enhance your shopping experience.

If you consent to the use of cookies, it may involve the following:

• Improving the functioning of our websites

Cookies help us improve the functioning of our websites to make your user experience more personalized and to enable you to use many useful features.

For example, we use cookies to remember your preferences or the contents of your shopping cart when you return to our website.

• Understanding how our websites function

Cookies help us understand how our websites are used, for instance: you can inform us if you encounter an error message while browsing.

These cookies collect mostly aggregated and anonymous data.

• Displaying relevant online advertisements, including on social media

We use cookies on our websites, on other organization's websites, and when using social media to display online advertisements that we believe might be most interesting to you. Cookies used for such purposes are often placed by specialized organizations on our websites.

Cookies used for these purposes are often placed by other organizations on our websites, providing specialized services to us. These cookies may gather information about your online behavior, such as your IP address, the website you came from, and information about your purchase history or shopping cart content. This means you may see our advertisements on our websites and other organizations' websites, and similarly, you may see other organizations' advertisements on our websites.

To display online advertisements that are interesting to you, we may combine data collected through cookies in your computer or other devices' browsers with other data we collect, such as data on how you use Clubcard and your shopping data.

• Measuring the effectiveness of our marketing communications, including online advertisements

Cookies indicate if you've viewed an advertisement and for how long. This information helps us measure and control the effectiveness of our online advertising campaigns, showing you how many times an advertisement appears.

We also use cookies to measure the effectiveness of our marketing communications, for example, showing if you've opened a marketing-related email sent by us.

16. Third Parties Operating through Our Websites

In this section, we list all our partners with whom we use cookie technology through our services.

Measurement & Personalization

Analysis of how our services are used, including testing different content changes. These data can also be used to enable personalization of our services and the advertisement of our services.

Google

Product Recommendations

Enhancing your shopping experience by displaying personalized offers on our websites (e.g., Online Shopping).

Google

Social Media

Advertising on social media platforms and enabling sharing and connection through our websites. These companies can also use the data for their own purposes, including profiling you and targeting you with other advertisements.

Facebook

Instagram

Comments

For commenting on our websites.

Facebook

Advertisement placement for our commercial partners

Enabling us to personalize and display online advertisements on behalf of our commercial partners.

17. Your Choices Regarding Cookies

Web browser cookies

In your browser's settings, you have the option to accept and reject new cookies, as well as to delete existing ones. You can also set your browser to notify you when new cookies are placed on your computer or other devices. Additional information on managing cookies can be found in the browser's 'help' function. If you decide to disable some or all cookies, you may not be able to use all the functions of our websites. For example, you may not be able to add products to your cart, log out, or access products and services that require login.

18. Anonymity

Google never connects your IP address to other data stored by Google. Your IP address is stored anonymously and cannot be associated with your personal data. By adjusting your browser settings to disable cookies, you may not be able to utilize all the functions of the www.erenorcosmetics.com website. By using the website operated by the Data Controller, you consent to the recording, storage, and processing of your visit data in the manner and for the purposes specified above.

19. Facebook Comments

Through the website operated by the Data Controller, you have the option to display comments via the Facebook application. By sending comments, you consent to the Data Controller recording your comment (along with your name and photo associated with your Facebook registration - based on Facebook's basic and public user information), managing it, and displaying it on the website.

20. Customer Reviews

Through the website operated by the Data Controller, you have the option to review products and services. By submitting a review, you consent to the Data Controller displaying your review on the website, using it in their advertisements or offers - edited or unedited. Submitted reviews are at the discretion of the Data Controller, and by sending a review, you acknowledge this.

21. Customer Rights:

We also inform you that you can request information at any time from Fentős Katalin EV about the processing of your personal data and also request the correction or blocking of your personal data in accordance with applicable legal regulations. Furthermore, you can object to the processing of your personal data.

We inform you that in case of violation of your rights, according to the relevant legal provisions, you can go to court, and anyone can initiate an investigation at the National Authority for Data Protection and Freedom of Information if there has been a violation of personal data processing or there is a direct risk thereof.

I acknowledge that the following personal data stored in the user database of Fentős Katalin EV (1191 Budapest, Lehel utca 19 5/13.) will be transferred to OTP Mobil Kft., as a data processor by the Data Controller. The scope of data transmitted by the Data Controller is as follows: name, email address, phone number, and billing address.

The nature and purpose of the data processing carried out by the data processor can be viewed in the SimplePay Privacy Policy at the following link: http://simplepay.hu/vasarlo-aff